How to shop

You can place orders online in a secure environment. We use the most advanced encryption technology available. Click on login and register if you are a new customer and just follow the directions and you'll be able to select and purchase from among many products. Next to each of the items in our collection, you'll see the submit button to add to your cart.

Getting what you want at the GitHub Shop is easy.

To make a selection, enter the quantity you'd like to order in the quantity text box and then click the Add to Cart button and the item will be added to your shopping cart. When you've finished shopping, you can review totals, remove or add items to your selection, and submit your order.

You will see the shopping cart icon in the top right corner of your screen while you shop. You may click on this button at any time to view, modify or delete items from your shopping cart.

Inventory availability

When placing your order online, you will see one of the following inventory status comments for each product with its availability. Please see below for descriptions for each.

  • In Stock: The item you are requesting is currently in stock and available to ship.
  • Pre-Sell: This item is available for advanced ordering. It will ship when in stock.
  • Back Order: The item you are requesting is on re-order, and will be available shortly. Any items you order which exceed the available quantity will remain on order in back-ordered status. These items will be shipped to you in one shipment when the last item becomes available. You will be charged for the items at that time. If you have any questions regarding back-ordered items, please call 1-888-250-6439 (Monday – Friday, 5:00 a.m. – 5:00 p.m. PST) to speak with a customer service representative.

Size charts

Hoodies - unisex/linear

Size 

Chest  Size

Chest  Size

XS

31-34"

78.7-86.4 CM

S

34-37"

86.3-94 CM

M

38-41"

96.5- 101.1 CM

L

42-45"

106.7-114.3 CM

XL

46-49"

116.9-124.4 CM

2XL

50-53"

127- 134.6 CM

3XL

54-57"

137.2- 144.8 CM

Joggers - unisex/linear

Size

Waist

Waist

XS

28-30"

71.1-76.2 CM

S

30-32"

76.2-81.3 CM

M

32-34"

81.3-86.4 CM

L

34-36"

86.4-91.4 CM

XL

36-38"

91.4-96.5 CM

2XL

38-40"

96.5-101.6 CM

Hoodies - youth 

Size 

Body Length

Chest

Body Length

Chest

S

21.5"

16.5"

54.6 CM

41.2 CM

M

23"

17.5"

58.4 CM

44.4 cm

L

24"

18.5"

24"

18.5"

Hoodies - infant

Size 

Body Length

Chest

Body Length

Chest

0-6 months

14"

12.5"

35.6 CM

31.8 CM

6-12 months

14.5"

13.25"

36.7 CM

33.7 CM

12-18 months

15"

14"

38.1 CM

35.6 CM

T-shirts - unisex/linear

Size Hip Length Chest Hip Length Chest
XS 27" 17.5" 68.6 CM 44.5 CM
S 28" 19" 71.1 CM 48.3 CM
M 29" 20.5" 73.7 CM 52 CM
L 30" 22" 76.2 CM 55.9 CM
XL 31" 24" 78.4 CM 60.1 CM
2XL 32" 26" 81.3 CM 66 CM
3XL 33" 28" 83.8 CM 71.1 CM
4XL 34" 30" 86.4 CM 76.2 CM

Safety

The products on this website have been tested to meet US regulatory requirements.

Payment options

Payments can be made by credit card, GitHub Credits & Coupa PO depending on permissions.

Sales tax

We collect sales tax where required under international, federal and state law.

Shipping information

Shipping and handling charges will be automatically calculated and added to your order based on the total weight of your order and country where it is delivered. You will have a chance to review your final estimated shipping and handling charge prior to the completion of your order.

If you have any questions about expedited shipping and processing, please call customer service at 1-888-250-6439 (Monday – Friday, 5:00 a.m. – 5:00 p.m. PST).

Customer support

Our customer service representatives are available to answer your questions.

  • Hours of Operation:  Monday – Friday, 5:00 a.m. – 5:00 p.m. PST
  • Toll free phone number:  1-888-250-6439
  • Custom Orders:  shop@github.com
  • Email: shop@github.com

We appreciate your business and hope that you will visit the The GitHub Shop again in the near future.

Returns

If you are not completely satisfied with your purchase for any reason, return the merchandise within 60 days of receipt for exchange or refund. Refer to the Returns & Exchanges form (included with your shipment) or call 1-888-250-6439 for details.

FAQs

Do you ship internationally?

Yes, we ship internationally. Make sure to enter your entire international address in English characters. Don't forget the Postal Code!

How much does shipping cost?

It really depends on what/how much you order. Shipping ranges anywhere between $3 and $$$.

Can I exchange an item for a different size?

Yes. We want happy customers. If your gear doesn't fit as expected, we'll be happy to exchange it for a different size. Contact us and we'll help you get squared away.

If you are not completely satisfied with your purchase for any reason, return the merchandise within 60 days of receipt for exchange or refund. Refer to the Returns & Exchanges form (included with your shipment) or call 1-888-250-6439 for details. )) Do we do exchanges or only returns??

In the package, let us know what size you want the item exchanged for and what address to ship it back to.

Where is my package? The tracking information hasn't been updated in a long time. Can you tell me where it is?

For customers in North America:

We only see the same tracking information as you. Domestic packages should be received within two weeks of shipping confirmation. Please contact us if you are a US customer and have not received your order after two weeks. 

For international customers outside of the Americas:

We only see the same tracking information as you. International orders take much longer for shipping and processing. In some cases international orders can take up to 8 weeks from departure of the US to be delivered. If the tracking information was last in the US and hasn't updated recently, it is more than likely still making its way there. Once it arrives at that next destination, the package will be scanned and the tracking information will update. If it has been over 8 weeks since it has been updated, let us know and we can try shipping your order again at no additional cost to you. 

I paid for shipping on my order, but then the package arrived and I had to pay to receive it. 

Our shipping cost does not include import or customs taxes. This is a common occurrence for international orders and unfortunately, we have no control over them.

By completing an order on www.thegithubshop.com, you, the buyer, authorize GitHub to import the goods on your behalf. Further, you are authorizing that GitHub may delegate the obligation to import the goods on your behalf to a subcontractor (e.g. customs broker). You, the buyer, will pay the taxes & duties in addition with the purchase price of the goods.

FAQ

<div class="accordion clearfix"> <div class="acctitle"> <i class="acc-closed icon-line-plus"></i><i class="acc-open icon-line-minus"></i> How to Shop </div> <div class="acc_content clearfix"> <p>Shopping at The GitHub Shop is easy. You can place orders online in a secure environment. We use the most advanced encryption technology available. Click on login and register if you are a new customer and just follow the directions and you'll be able to select and purchase from among many products. Next to each of the items in our collection, you'll see the submit button to add to your cart.</p> <p>To make a selection, enter the quantity you'd like to order in the quantity text box and then click the Add to Cart button and the item will be added to your shopping cart. When you've finished shopping, you can review totals, remove or add items to your selection, and submit your order.</p> <p>You will see the shopping cart icon in the top right corner of your screen while you shop. You may click on this button at any time to view, modify or delete items from your shopping cart.</p> </div> <div class="acctitle"> <i class="acc-closed icon-line-plus"></i><i class="acc-open icon-line-minus"></i> Inventory Availability </div> <div class="acc_content clearfix"> <p> When placing your order online, you will see one of the following inventory status comments for each product with its availability. Please see below for descriptions for each. </p> <ul> <li><strong>In Stock:</strong> The item you are requesting is currently in stock and available to ship.</li> <li><strong>Pre-Sell:</strong> This item is available for advanced ordering. It will ship when in stock.</li> <li> <strong>Back Order:</strong> The item you are requesting is on re-order, and will be available shortly. Any items you order which exceed the available quantity will remain on order in back-ordered status. These items will be shipped to you in one shipment when the last item becomes available. You will be charged for the items at that time. If you have any questions regarding back-ordered items, please call 1-888-250-6439 (Monday – Friday, 5:00 a.m. – 5:00 p.m. PST) to speak with a customer service representative. </li> </ul> </div> <div class="acctitle"> <i class="acc-closed icon-line-plus"></i><i class="acc-open icon-line-minus"></i> Size Chart </div> <div class="acc_content clearfix"> <div style="padding-bottom: 20px;"> <table cellspacing="0" cellpadding="2" border="1" width="100%" style="border: 1px;"> <tbody><tr> <td>&nbsp;</td> <td>SM</td> <td>MD</td> <td>LG</td> <td>XL</td> <td>2X</td> <td>3X</td> <td>4X</td> </tr> <tr> <td style="text-align: left;">Unisex/Men's</td> <td>34-36</td> <td>38-40</td> <td>42-44</td> <td>46-48</td> <td>50-52</td> <td>54-56</td> <td>58-60</td> </tr> <tr> <td style="text-align: left;">Women's</td> <td>4-6</td> <td>8-10</td> <td>12-14</td> <td>16-18</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> </tr> <tr> <td style="text-align: left;">Youth</td> <td>&nbsp;</td> <td>8/9</td> <td>10/12</td> <td>14/16</td> <td>&nbsp;</td> <td>&nbsp;</td> <td>&nbsp;</td> </tr> </tbody></table> </div> </div> <div class="acctitle"> <i class="acc-closed icon-line-plus"></i><i class="acc-open icon-line-minus"></i> Safety </div> <div class="acc_content clearfix"> <p> The products on this website have been tested to meet US regulatory requirements. </p> </div> <div class="acctitle"> <i class="acc-closed icon-line-plus"></i><i class="acc-open icon-line-minus"></i> Payment Options </div> <div class="acc_content clearfix"> <p> Purchases can be made at https://www.thegithubshop.com/ using VISA, MasterCard or AMEX. </p> </div> <div class="acctitle"> <i class="acc-closed icon-line-plus"></i><i class="acc-open icon-line-minus"></i> Sales Tax </div> <div class="acc_content clearfix"> <p> We are required by law to collect applicable state tax on all purchases shipped to<span style="color: red;">STATE LIST HERE</span> </p> </div> <div id="shipping" class="acctitle"> <i class="acc-closed icon-line-plus"></i><i class="acc-open icon-line-minus"></i> Shipping Information </div> <div class="acc_content clearfix"> <p> Shipping and handling charges will be automatically calculated and added to your order based on the total weight of your order. You will have a chance to review your final estimated shipping and handling charge prior to the completion of your order. </p> <p> If you have any questions about expedited shipping and processing, please call customer service at 1-888-250-6439 (Monday – Friday, 5:00 a.m. – 5:00 p.m. PST). </p> </div> <div class="acctitle"> <i class="acc-closed icon-line-plus"></i><i class="acc-open icon-line-minus"></i> Customer Support </div> <div class="acc_content clearfix"> <p> Our customer service representatives are available to answer your questions. </p> <p> <b>Hours of Operation:</b>&nbsp; Monday – Friday, 5:00 a.m. – 5:00 p.m. PST </p> <p> <b>Toll free phone number:</b>&nbsp; 1-888-250-6439 </p> <p> <b>Custom Orders:</b>&nbsp; <a href="mailto:shop@github.com">shop@github.com</a> </p> <p> <b>Email:</b> <a href="mailto:shop@github.com">shop@github.com</a> </p> <p> We appreciate your business and hope that you will visit the The GitHub Shop again in the near future. </p> </div> <div id="returns" class="acctitle"> <i class="acc-closed icon-line-plus"></i><i class="acc-open icon-line-minus"></i> Returns </div> <div class="acc_content clearfix"> <p id="return_detail"> If you are not completely satisfied with your purchase for any reason, return the merchandise within 60 days of receipt for exchange or refund. Refer to the Returns &amp; Exchanges form (included with your shipment) or call 1-888-250-6439 for details. For all customer choice returns a 10% re-stocking fee will apply. </p> </div> </div>
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